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Check-in instructions with photos

Guests arriving late, tired and in a new city need more than “the key box is by the door”. Add a photo for every step, tap to mark the spot, and get a printable arrival guide plus the text for your listing's check-in instructions.

  • Free
  • No sign-up
  • Stays in your browser
Your place
Steps

One step per thing guests have to find or open. Add a photo and tap it to mark the spot.

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Preview · 1 pages

Text for Airbnb's check-in instructions

Paste it into your listing's check-in instructions or send it before arrival.

Check-in instructions

Check-in from 3:00 PM

How to use it

  1. 1Add the address, your check-in time and a phone number for emergencies.
  2. 2Add one step for everything guests must find or open: the building, the gate, the key box, your door.
  3. 3Add a photo to each step and tap it to mark the exact spot.
  4. 4Print the guide or save it as a PDF, and copy the text into Airbnb's check-in instructions.

Why photos make check-in easier

Most check-in problems are about finding things: the right building, the side gate, a key box hidden behind a plant. A photo with the spot marked answers the question before the guest has to call you, often late at night.

What to include

  • The building from the street, as the guest will see it when they arrive.
  • Every door or gate they must open, with the code or the key to use.
  • The key box or keypad, with how to open it and how to close it again.
  • Parking, if they come by car: where to park and where not to.
  • Your door, with the floor and which side.
  • A phone number for when something doesn't work.

Where to use it

Paste the text into the check-in instructions of your Airbnb listing, which guests can read before they arrive, and send the PDF a few days before arrival together with your arrival message. Change the codes regularly and update the guide when you do.

Frequently asked questions

What should self check-in instructions include?

The address and check-in time, one step for everything guests must find or open (the building, gates, the key box or keypad, your door), parking if needed and a phone number for problems. Photos with the spot marked prevent most calls.

When should guests get the check-in instructions?

A few days before arrival, with a reminder on the day. On Airbnb, the check-in instructions in your listing are shown to guests before they arrive.

Are my photos uploaded?

No. Photos are resized in your browser and stay on your device; the guide is saved in this browser only.

Can I write the instructions in another language?

The headings and fixed texts come in 28 languages; your own step texts print as you wrote them, so write them in the language your guests read.

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